How Shippers Can Help Carriers In Tough Times

Over the last several years, truckers' operationalefficiencies or working over-time to make it
costs for items such as fuel, equipment andhappen."
insurance have skyrocketed, taking their toll on3. Ease Paperwork Requirements - Shippers in
carrier companies of all shapes and sizes. Oversearch of total quality logistics that do not require
the last several months, these challenges,the original BOLs to be invoiced not only reduce
amplified by the credit crisis on Wall Street, isthe amount of paperwork processing required of
now hitting home with almost every business.their accounts payables departments, but can also
Today, shippers and carriers alike are feeling thespeed up their payment cycles. In turn, carriers
pinch as they strive toward total quality logistics.will get paid faster.
While the capacity, demand and rate structure4. Work to Reduce Freight Claims - Coupled with
challenges that are plaguing today's transportationdecreased wait times, changes to loading
market cannot be easily remedied, and areprocedures can help to reduce damaged freight
unlikely to go away anytime soon, there areclaims. Being clear on expectations and
some steps that shippers in search of total qualityrequirements as well as providing specific,
logistics can take to help ease drivers' pain whilethorough information regarding acceptable freight
feeling the positive effects on their transportationstandards and inspection procedures can save
operations. After all, the more efficient a carrier'sboth clients and carriers thousands of dollars each
operation, the lower the shipper's overall costsyear in damaged freight payments or lost
and closer to total quality logistics.opportunity from product stock outs.
Here are few areas in your shipping department5. Use a 3PL Provider - Because of their large pool
that may be worthwhile to investigate:of resources, third party transportation providers
1. Assess Dock Scheduling - For a carrier, timecan easily find carriers that are closer to the
really is money and when their trucks aren't rolling,pick-up location or are in need of a backhaul,
they're not getting paid. Shipping more loads onhelping to reduce the carrier's deadhead miles
pallets, hiring "lumpers" or expanding their shippingwhile saving the client a little extra money. Plus,
and receiving hours can all add up to not onlybecause their only priority day-in and day-out is
quicker times at the loading dock, but increasedarranging freight for their clients, they are typically
flexibility in a carrier's routing and better utilizationamong the first to see market changes that can
of their available driving hours. These changessave clients both time and money, not to mention
allow carriers to keep their trucks on the road forhassles and thus achieve total quality logistics for
more miles.both parties.
2. Consolidate shipments - Consolidating LTL6. Re-evaluate Your Price Expectations - We all
shipments or combining order drops at distributionknow that price is important and sometimes it
centers or customer locations can reducereally does come down to rates. But, in a down
transportation costs for the client. In addition,economy, product stock outs take on an even
these changes translate into more attractivegreater importance. And while every department
shipment options for a carrier.now-a-days are looking for total quality logistics to
"Many carriers are more apt to accept fullreduce costs, consider the benefits that can
truckload shipments than partials" according to acome for paying the premium. Service and
freight broker with TQL. "Due to fuel costs,reliability do not often come cheaply, but the
among other things, carriers are looking topeace-of-mind that results from knowing your
maximize their trailer space and reduce emptyshipment will get there in the quality that your
miles. It's just too hard to fill a trailer with smallcustomers expect, is worth every penny.
individual shipments without sacrificing these