Why is a Salesperson Like a Refrigerator?

Let me ask, have you heard the joke about thesomeone with an insatiable appetite for learning.
light being on inside the fridge? Top salesHe wanted to know everything he could about
professionals, like fridges, are always "on".financial planning and the products he represented.
Let me ask, have you heard the joke about theHe was a keen student of his sales manager and
light being on inside the fridge? You know, wherea constant observer of the successful reps
you were asked to open the door of the fridgearound him. He was a sponge.
and voila, the light was on. Now I know you knowOne day, I asked him what he meant when he
the light only comes on when you open the door.said being "on". He told me "To be successful I
But the refrigerator is always on! It has to be tohave to meet a lot of new people. I have to be
do its job.able to tell them quickly what it is I do and how I
Top sales professionals, like fridges, are alwayscan help them." He went on to say, "I look at
"on". This is especially true for those who need toeveryone as an opportunity." "When I go to the
prospect to find new clients.super-market I look for the longest line and stand
One individual I know worked many years as anin it, I know I'll have a chance to strike up a
electrician for a major U.S. automobileconversation with the person in front of me, and
manufacturer. At the suggestion of a good friend,the person who comes behind me." Talk about
he decided to pursue a sales career in the financialcaptive audience.
services industry. This was a pretty majorI marvelled at one story he told me about when
change in vocation; he went from dealing withhe went shopping for a bed cover and pillows.
watts and volts to handling people's investmentAfter he completed his purchase he thought, "I've
and insurance needs.done business with you, you should do business
Was he a success? Well, in his first full year hewith me." He proceeded to book an appointment
shot up to becoming the top rep in Northwith the sales clerk who had sold him his pillows.
America for his company. To prove he was not aHe also asked if she would introduce him to her
one hit wonder, he repeated this feat his secondmanager and the other sales clerks. He left the
year, and yes, the third year too! To this day, hestore that day with five appointments booked in
remains one of the top reps with his company.his day timer.
So how did an electrician, now a salesman,Why? Because he was always "on".
become so successful? If you ask this modestTop sales people maintain a laser like focus
man, he will say "It's simple really, you do thecombined with a strong desire to succeed.
best you can for your client, and you alwaysDon't be as cold as a refrigerator, but do think
have to be on."about being "on" all the time.
To meet this gentleman, you would know